Pick up details will be arranged when making
your reservation. Your pick up location will
be determined by factors such as the airline
you are flying, whether you have carry on
or checked baggage and your personal preferences.
In order to expedite your pick up, your driver
will have your cell phone number. Please
be sure to turn your phone on once you are
off the plane. If you have any difficulty
finding your driver please call us immediately. DO NOT LEAVE THE AIRPORT WITHOUT CONTACTING
US. LEAVING THE AIRPORT WITHOUT CONTACTING
US FOR ANY REASON WILL RESULT IN A CHARGE
TO YOUR CREDIT CARD FOR THR FULL FAREPLUS TOLLS, TAX, TIP AND ANY ADDITIONAL SURCHARGES.
What if my flight is delayed?
We always monitor flights with the airline
so we know what your actual [as opposed to
scheduled] arrival time will be. On those
rare occasions when the airline misjudges
the actual arrival time, the following waiting
time policy will apply.
For domestic flights thirty minutes waiting
time is complimentary, for international flights sixty minutes
waiting time is complimentary,
thereafter waiting time is billed at the
rate of forty dollars per hour in fifteen
minute increments.
What if my plans change and I need to cancel
my reservation?
Due to the scheduling and time constraints
of our business, please be sure to cancel
at least twenty four hours before your scheduled
pick up time to avoid cancellation charges.
Cancellation within twenty four hours before
scheduled pick up time will result in a full
charge equal to the cost of the trip plus
a twenty percent service fee.
